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I got the call at 9AM Sunday. Not one I wanted. Not one I’ll ever forget. THE BURGLARY It began Friday night and continued for one and a half days. On Sunday morning the NYPD, the “finest”, finally noticed. The local thugs had been emptying our warehouse all weekend. One or two cartons each. Hand carried through the streets of Queens. The cops arrested three kids who led them to the gaping hole in the rear of our warehouse. A spot hidden from view. They’d hammered through an old blocked-in window, avoiding our alarm system. It took me 30 heart-palpatating minutes to reach our warehouse that Sunday morning. My partner Bob wasn’t there yet. I had to enter alone. Even my active imagination didn’t prepare me for what I saw. A cardboard sea of rubble filled our warehouse, waist deep. A $20,000 loss. And thus began our INSURANCE SAGA We immediately hired a Public Adjuster to help enhance our settlement. Tony, ex-FBI, knew the system. His 10% was small price to pay. We filled out paperwork. Claimed a $30,000 loss. The insurance co. |
sent their man to inspect and collect more paperwork. We waited. They’re not so swift when it comes to cutting a check. Weeks went by. Then more delay when their adjuster went on vacation. After two months, we were getting nervous. Losing money. Banks wouldn’t lend us any. Little trade credit was available. It was our first year in business. We complained. We begged. Finally, we got $5,000 on account, pending full settlement to come soon! THE CALL Bob and I weren’t prepared for Tony’s call. The Home Insurance Co. had filed for bankruptcy protection. What? Tony quickly reassured us; in New York, insurance companies are coinsured. We were covered. It took an hour for my heart to resume its normal beat. It took a little longer to get our settlement. We filled out new paperwork. A new insurance man inspected and collected even more paperwork. They dragged their asses. We were drowning. A TRIAL? Meanwhile, Bob became a regular visitor to the Queens County Courthouse. He was trying |
to help prosecute the thieves. After five postponments, it was no longer worth showing up. Commercial burglery was on page two of the prosecutor’s one page agenda. This was NYC, 1981. Five murders a day and thousands of crimes far worse than stealing roller skates. Five and a half months now since the break-in. We’re hurting. Friends and family had invested in this venture, too. Bob finally called Tony in desparation and asked, “What’s it gonna take to settle this?” He summarized Tony’s answer for me, “$1500. Cash. In an envelope.” I was dumbfounded. My head buzzed. An answer was needed. What would you have done? See what we did and the eyeopening turn of events. Next catalog: June '08. It’s True. Gus |
INSURANCE — SETTLEMENT OR SHAKEDOWN? |